All lost items are sent to the club and listed there. Please send an email to letusknow@fuse.be and describe the item you have lost as accurately as possible so we can assist you promptly.

If you still have credits left over after the festival, you can request a refund of the balance from your online account via www.xrds.be/#cashless (to do this, you need to use your cashless account or create one if you haven’t already done so).

The application form will be open from 01.00 pm on Tuesday 22 August to 11.59 pm on Tuesday 5 September 2023. A €1,82 refund fee will apply. No requests will be processed after Tuesday 5 September 2023. After this date, any remaining credit will be permanently lost.

If you have a problem with your request, please send us an e-mail to cashless@xrds.be before 11.59 pm on Tuesday 5 September 2023 to ensure that your request is processed.

This section will be updated constantly with new information, as soon as the info is available.

Urgent question? Send an email to info@xrds.be. We will reply as soon as possible.