CASHLESS
Following up on last year's decision to go cashless, we are smoothing out its edges this time. Based on your feedback, we are removing the token system to enhance convenience and transparency. From now on, you can top up your bracelet in Euros. A small change with a big impact, we strive to provide the best possible festival experience.
As a Belgian festival visitor the easiest way to re-charge your bracelet, on the go, is to install and activate the Payconiq by Bancontact app on your phone in advance. Skip the line and enjoy the festival hassle free!
This is all made possible through a fruitful collaboration with Payconiq by Bancontact app.
Cashless is a way of paying with an electronic chip that avoids the need for cash and tokens. Online recharging, paying in euro, refunds after the festival, and a cashless XRDS will make your life easier. When you arrive at the festival, you’ll receive a wristband fitted with a chip. It’s waterproof. But be careful not to burn, bend or puncture it.
This chip will contain your topped up money, which will enable you to make purchases at the festival. This bracelet will be the only way to enter and pay at the festival.
If you still have money left on your bracelet after the festival, you can request a refund of the balance from your online account via the Cashless page on this website (to do this, you need to use your cashless account or create one if you haven’t already done so).
The application form will be open from 03.00 pm on Tuesday 20 August to 11.59 pm on Tuesday 3 September 2024. A €1 refund fee will apply. No requests will be processed after Tuesday 3 September 2024. After this date, any remaining credit will be permanently lost.
If you have a problem with your request, please send us an e-mail to cashless@xrds.be before 11.59 pm on Tuesday 3 September 2024 to ensure that your request is processed.
The minimum amount you can top up is €10. You can top up in increments of €5. Your cashless chip has a maximum of €725. At the end of the festival, you can request a refund of your unused credits.
You can check your balance after every payment you make at a terminal or at the Top Up Booth or through your cashless account. You can register for an online cashless account here.